What do your customers really think?

Editor's note: This is part one of a two-part series onthe importance of market research.Whether you want to learn how satisfied your existing customersare with your product, are thinking about launching a whole new lineor are developing a business plan, conducting market research is animportant...

ENVIRONMENT: Snow from wastewater marks first successes

HARBOR SPRINGS - The preliminary tests are complete and the results are encouraging.A pilot project conducted at a northern Michigan wastewater treatment facility holds financial promise and an environmentally-friendly alternative to wastewater storage during the winter.The Harbor Springs Area Sewage District Authority provides sewer collection...

ENVIRONMENT: Court breathes new life into old insurance policies

In an important and recent case, the Michigan Supreme Court held that commercial general liability (CGL) insurers may have obligations to defend and reimburse policyholders for environmental contamination claims.The Supreme Court's decision came in a consolidation of cases generally known as Gelman Sciences Inc. vs....

BUSINESS LAW: Selecting an entity for your business

When starting a business, and again during periods of change, a question arises as to the best type of entity for your business. While the decision is best made with advice from your team of accountants, attorneys and insurance professionals, it's important to understand the...

BUSINESS LAW: Sexual harassment in the workplace

As I indicated in earlier articles on various aspects of employment law, the workplace has indeed changed its face. The introduction of women into the workplace, in addition to rapidly-expanding technology, has created the need for laws to address real inequities in the workplace.The law...

Airport introduces daily Milwaukee flight

TRAVERSE CITY - Starting April 20, Cherry Capital Airport will begin offering daily service to Milwaukee through Skyway Airline, a subsidy of Midwest Express.A 19-seat Beechcraft 1900-D turboprop plane will make three flights per day, with fewer flights on the weekend. Airport director Stephen Cassens...

Big Apple Bagels opens on South Airport

TRAVERSE CITY - A new breakfast/lunch option is now available on South Airport Road.Rick and Teri Goodman opened Big Apple Bagels in the new retail building next to Rolston Fine Home Furnishings on March 19.The cafe features 23 varieties of premium fresh-baked bagels, as well...

Cathie’s to move into City Centre Plaza

TRAVERSE CITY - Cathie's Tote and Dine is the second company to announce it will set up shop in the City Centre Plaza, currently under construction at the corner of Cass and State streets.Cathie's will be moving only one block from its current downtown Traverse...